77je Privacy Policy
Read this policy to understand how your personal information is collected, used, and kept safe on the 77je platform — and stay fully informed about your rights.
This Privacy Policy ("Policy") applies to the 77je platform ("77je", "we", "us") and the users of this website ("you", "your") with respect to the collection, processing, and protection of information. By using any service provided by 77je, you are considered to have consented to the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform.
We believe that your privacy is a fundamental right. 77je is committed to ensuring the security of personal information for all its users. Your data is kept safe through SSL encryption and industry-standard security measures.
Information We Collect
To register accounts, process transactions, and provide secure services on the 77je platform, we require certain specific information. We collect only the information that is directly relevant to our services.
A. Personal Information Provided Directly by You
Information you provide when creating an account or using our services:
- Full name and date of birth (for age verification)
- Mobile phone number and email address
- Password and security-related information
- Documents required for identity verification (such as a national ID card)
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
B. Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identification information
- Browser type and operating system information
- Login date, time, and session details
- Navigation patterns and usage behaviour on the platform
- Information collected through cookies and similar tracking technologies
C. Financial Transaction Information
We collect payment method-related information in order to process deposit and withdrawal transactions. The minimum deposit amount at 77je is ৳300 and the minimum withdrawal amount is ৳500. We process transactions only through bKash, Nagad, Rocket, and Upay, and only information related to these methods is retained by us.
Purpose of Using Your Information
77je uses your information only for the following legitimate purposes. We never sell your information to third parties or use it for unauthorised purposes.
Service Operations
Creating and managing accounts, verifying logins, processing transactions, and enabling you to use the platform without interruption.
Security
Preventing fraud, blocking unauthorised access, and maintaining the overall security of the platform.
Identity & Age Verification
Verifying user age to ensure responsible gaming, and confirming identity to prevent misuse.
Customer Support
Resolving your complaints and questions via live chat and email ([email protected]).
Platform Improvement
Analysing user experience to continuously improve the platform's quality, speed, and functionality.
Communication & Notifications
Sending important account-related notifications, transaction confirmations, and relevant updates.
Cookies & Tracking Technologies
Our platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and run the platform's core functions. Without these, the platform cannot work properly.
- Functional Cookies: Used to remember your language preferences, device settings, and personalised experience.
- Analytical Cookies: Used to understand which parts of the platform are used most and to improve the quality of our services.
- Security Cookies: Help detect suspicious activity and protect your account.
You can control cookies by changing your browser settings. Please note that disabling essential cookies may affect some functions of the platform.
Information Sharing & Disclosure
77je does not sell, rent, or exchange your personal information with third parties. However, information may be disclosed in the following limited circumstances:
A. Service Provider Partners
Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure management, and fraud prevention. These partners operate under strict confidentiality agreements and may use the information only for specified purposes.
B. Legal Obligations
Information may be disclosed as required by court orders, lawful requests from law enforcement agencies, or applicable legal obligations. Such disclosures are always limited to what is legally required.
C. Security-Related Reasons
Information may be disclosed to prevent serious fraud, money laundering, or other illegal activities, and to protect users of the 77je platform.
D. Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such circumstances.
Data Security Measures
77je follows industry-standard technologies and practices to keep your information secure. Our security measures include:
SSL Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption.
Firewall Protection
Advanced firewall systems are used to prevent unauthorised access.
Two-Factor Authentication
Two-factor authentication for additional security when accessing your account.
Secure Storage
Personal information is stored in encrypted databases.
Regular Security Audits
Regular security audits are conducted to identify system vulnerabilities.
Restricted Access
Only authorised personnel can access your information.
Please note that no data transmission over the internet can be guaranteed to be completely secure. We take every possible security measure, but users are also responsible for keeping their account passwords confidential.
Data Retention Period
77je retains your information only for as long as necessary. The following factors are considered when determining retention periods:
- Active Accounts: All required information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, certain information may be retained for a defined period in accordance with legal and regulatory requirements.
- Financial Transactions: Transaction-related information is retained as required by applicable law for financial audit purposes.
- Log Files: Security-related log files are retained for a limited period and are then automatically deleted.
Your Rights Regarding Your Information
77je provides its users with several important rights regarding their personal information:
A. Right to Access
You may request to know what personal information we hold about you. We will provide that information as quickly as possible.
B. Right to Correction
If any information in your profile is incorrect or incomplete, you may request that it be corrected or updated.
C. Right to Deletion
In certain circumstances, you may request the deletion of your personal information, though some information may be required to be retained due to legal obligations.
D. Right to Object to Processing
You have the right to object to marketing communications or non-essential data processing.
To exercise any of the rights listed above, or if you have any questions about your information, contact our support team at [email protected] — we provide assistance in both Bengali and English, 24/7.
Protection of Minors
77je is for users aged 21 and above only.
We do not knowingly collect personal information from anyone under the age of 21. If we are informed that a minor has created an account, that account and its associated information will be deleted immediately. If you believe a minor is using our platform, please contact us.
Policy Changes & Updates
77je may update this Privacy Policy from time to time. When changes are made:
- The revised policy will be published on this page and the "Last Updated" date will be changed.
- For significant changes, we will notify you by email or via a notification on the platform.
- If you continue to use the platform after an update, you are considered to have consented to the revised policy.
- If you do not agree to the revised policy, contact our support team to close your account.
We recommend that you review this policy regularly so that you remain informed about how your information is being managed.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or your personal information, please contact us. The 77je support team is always ready to resolve your issues in both Bengali and English.
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